It clearly passed customs, and probably been lost so see if they can located it
OP
BBA Support
It clearly passed customs, and probably been lost so see if they
I have called. FedEx unfortunately has terrible customer service. They told me that they basically couldn’t help me because it was a Fedex Ground Economy shipment and was likely passed to another courier, so I needed to contact the shipper. I reached out to my rep and thankfully she’s willing to help if I don’t get it by the time the holiday ends in China. I was just hoping to see some movement from FedEx before having to resort to that. I appreciate the customer service from BBA though- my rep is awesome.
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