For the parcels that encountered issues at the Chinese customs, we have re-sent them via another delivery channel.
Recently, Australian customs have become more stringent, resulting in fewer flights heading to Australia. Additionally, there is a possibility of encountering secondary inspections by customs. All these factors contribute to flight delays.🥹
At present, our assessment of the customs clearance rate in Australia has not affected our reshipment policy, but it is still unclear whether there will be any changes in the future. The boss will still provide reshipment policies for Australian customers at present