Is anyone else in the US taking this long to get their order?

Please contact your sales representative to check shipping information and see if you can expedite the process.😊

Dear, don't worry. You can always bring up any issues with the sales representative.We'll help you solve the problem.

This time yes last time was faster

I ordered the same day and have been in contact with my BBA support (@BBA_Mia) and still haven’t been able to figure it out :(

Some of the orders to USA on around January 16th were subjected to a second customs inspection after clearance. It is expected that there will be a response on whether they will be released around next Tuesday. If they cannot be released, we will arrange for a free reshipment for you. Please rest assured It must be noted that shipments from the Chinese warehouse can only be shipped in order from around 2.24 and 2.25, while shipments from the US warehouse, Australian warehouse, and Canadian warehouse can proceed normally. Mia little Reminder ❤️ Customers who ordered but have not yet received tracking number should check with the sales representative to see if order submission status is normal. Everyone was in a hurry when the logistics deadline came, thank you for your support and patience.

Any updates on these packages? Ordered January 15th and no movement! Are they seized or not?!

have you askled your rep? can tell you now nothing will happen till the 24th or 27th when ever they all return, it's the freight forwarder everyone is waiting on now. CNY screws everything up every year

Have you received it yet? I’m in the US in order January 26 and still no update on FedEx tracking. It just says shipping label created.

No, mine was from the 16th and they requested a second inspection. Def been seized. Ive recieved others that I ordered well after that. But we need to wait for the freight forwarder to be back from their holiday ton confirm. But your order prob wasn't subjected to that second inspection since you ordered the 26th.

Regarding the batch of packages that have undergone secondary inspection, they have not yet been released. Once logistics are restored, we will arrange for reshipment. For customers who have been provided tracking numbers and other information, the packages are still in transit. Due to weather conditions in some regions of the United States, the goods have piled up, which has taken longer than expected. for other countries,China side also arranges flights and other related services. However, please rest assured that packages with tracking numbers are in normal status. If they are detained by customs, we will be responsible for providing reshipment within our scope of responsibility.Thank you for your trust and support. For customers who are currently in urgent need of the product, if there is local warehouse, you can consult us to see if there is stock available