@BBA_Mia, let me start by saying I appreciate what you do here and I know you are not in operations and this is no way your fault, but I do know you have a certain influence on things here so wanted to get your thoughts:
When are we safely assuming that the freight forwarder has lost all of these shipments that are over a month old sitting in their 'warehouse' (prly someone's living room) that were supposed to be resolved this week?
My rep has reached out to them multiple times and they keep saying "it has not received a new tracking number yet but will soon"
Were these not supposed to be a priority?
Sorry I'm just feeling a certain type of way because I keep getting told to be patient while the goalpost keeps moving back.
I don’t even mind the long shipping time, but they tell me 15 days and it’s been 33 days with nothing. If I was told 30 days when I ordered, I’d be cool with it. But now I’m out of reta and who knows when I’ll get my shipment 😅
Is there another holiday that will be affecting shipping? I saw something about it in another group. Trying to wait to order to make sure everything calms down
All I know is when my package finally does arrive I am making an unboxing video, because I can almost guarantee with this shit show I'm gonna get some poor's solo kit of R5 instead of my order.
TF you guys out here ordering 1 kit of R5 at a time for anyway?!?!
An update for my order (China to EU). Because the packages weren't successfully shipped before due to Chinese regulations, they got returned. The freight forwarder said they should sent them again. I got a new tracking 2 days ago. I ordered 04/07